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Article

Streamline Insurance Claims and Processes with RPA

Get our latest Article and learn how an Insurance Company:

  • Uses a robot to generate highly-competitive policy premiums
  • Sped up implementation 10 times faster than its competition
  • Added six figures to its profitability

White Paper

Is RPA Right For Your Business?

Get our latest White Paper and:

  • learn more about robotic process automation (RPA)
  • review the six areas where RPA brings the most value
  • take an RPA diagnostic tool to evaluate your company’s RPA potential

White Paper

Robotic Automation in the Healthcare Sector

Download our latest White Paper and:

  • see how digitalization is improving patient care
  • learn how robotic processing automation can improve HCAHPS scores
  • review the key areas where automation is critical to the future of healthcare

White Paper

How RoboWorx is Powering Digital Transformation in Federal & Local Government

Download our latest White Paper and:

  • read RPA Use Cases from the IRS, the Department of Transportation, the postal service and US Department of Veterans
  • learn how RPA helps federal and local governments automate HR and financial processes
  • see how government is modernizing its procurement strategies with RPA

Learn how federal and local government agencies are already using Robotic Processing Automation in procurement, contractor responsibility determination, and procurement data management.

White Paper

General Data Protection Regulation (GDPR) Compliance:
Can Automation Save the Day?

With GDPR in effect as of May 25, 2018, many organizations are grappling with the massive changes that the regulation mandates from the technology, process, and people perspectives. Robotic Process Automation (RPA) has a significant role to play in alleviating some of this pain.

“In the first day of live operations, the robots were saving 51 hours each day or the equivalent of six people working an
eight-hour shift.”

Brendan MacDonald
Director of Customer Compliance Operations
Ladbrokes Coral

White Paper

From Pilot to Full Scale RPA deployment

After a successful RPA pilot, many organizations struggle to define a path forward to a successful ramp-up and a sustained roll out of an automation program. They face some sort of “chasm” wondering how to move forward, what level of resources to mobilize, what level of benefits to expect and also what pitfalls to avoid or best practices to implement.A Guide to Business Transformation

We will first describe the steps and the parameters decision makers need to consider to move from a pilot to a full roll-out and then we will share with you the most common pitfalls that may hinder a successful roll-out from the tactical/operational ones to the more strategic ones.

“We were able to enter small, which is what we planned and
wanted to do, and as we’ve grown our automation practice, we were able to add additional functionality and automation timings at our scale when we were ready.”

Brendan MacDonald
Director of Customer Compliance Operations
Ladbrokes Coral

White Paper

Robotic Process Automation and Intelligent Character Recognition:
State of Automation in Modern Enterprises

Enterprises are looking to build a digital workforce as part of their automation strategy by combining elements of robotic process automation (RPA), artificial intelligence (AI), optical/intelligent character recognition (OCR/ICR) and analytics to automate their business processes.

White Paper

Robotic Process Automation (RPA) in the Healthcare Sector:
Removing the Barriers for Better Patient Care

The data-wiring for a robust and accessible healthcare system. Whether working for a healthcare provider or payer, most healthcare professionals work toward a similar goal: to extend high-quality, affordable healthcare to the broadest population possible.

RPA has applications specific to the healthcare industry and applications that one can find in any large business. Considering the entire industry McKinsey & Company has predicted that up to 36% of healthcare has the potential to be automated with attended robots.

Customer Success Story

“As a business we are really pleased with the results of our RPA implementation. We managed to deliver the first use case into production in a relatively short space of time, and are now rolling out other use cases in other processes. We always believed that the nature of our business lends itself to robotic automation and we are thrilled at how quickly we have been able to see tangible results.”

Barri Maggott
Chief Executive Officer
Curo

Customer Success Story

With automation, Reinsurance Company s achieved 100% Processing Accuracy, completely eliminating human error.

With the quality and speed of processing improvement, they realized an 80% reduction in turn around time.

Customer Success Story

“The department would have needed to employ thousands of people and taken several thousand hours to catch up. Instead, we deployed 12 robots – handling 2,500 claims per week – which cleared the entire backlog in two weeks.business we are really pleased with the results of our RPA implementation. We managed to deliver the first use case into production in a relatively short space of time, and are now rolling out other use cases in other processes. We always believed that the nature of our business lends itself to robotic automation and we are thrilled at how quickly we have been able to see tangible results.”

Shaun Williamson
Senior Product Manager
Department of Work and Pensions

Customer Success Story

Four small processes were initially selected for the RPA pilot automation, including e-wallet balance reporting. This process reconciles the balances from over 32 separate payment platforms into the company’s ewallet. In the past, this seven-stage process took over two hours for a staff member to complete.

Within eight weeks, the pilot had delivered a robot that could complete the process in just 13 minutes. With RPA, the process was 100% accurate, 88% faster, and freed over 520 hours of effort each year.

Customer Success Story

“After just 10 weeks, both processes were live and registering a tangible benefit for the organisation.”

Reza Khalesi
Managing Partner
Head of Business
Public Service Organization

The organization now have teams upskilled and on training pathways in the appropriate methodologies, empowering and enabling them to take forward the industrial solution. The evolution is towards intelligent automation – empowering organizational decision making by bringing data and RPA closer together. It doesn’t happen overnight, but the story at our Public Service organisation proves that with the right approach, small steps can compound into a giant leap forward.

Customer Success Story

“Going from a PoC to where we are today, the conversation has radically evolved. As we talk about how we grow this company, we do it very efficiently. We’ve gone from not anyone knowing about RPA to it being one of the most talked about things in our planning meetings.”

Greg Tacchetti
Head of IT Facilities for Customer Service Areas
State Auto

The RPA team within State Auto worked with each business unit and looked for the best process candidates: cumbersome, high-frequency,
needing 100% quality, 100% accuracy, or processes that were large in scope. A Center of Excellence was set up, with employees playing multiple roles. Millions of transactions were validated in three days.

Customer Success Story

“The department would have needed to employ thousands of people and taken several thousand hours to catch up. Instead, we deployed 12 robots – handling 2,500 claims per week – which cleared the entire backlog in two weeks.business we are really pleased with the results of our RPA implementation. We managed to deliver the first use case into production in a relatively short space of time, and are now rolling out other use cases in other processes. We always believed that the nature of our business lends itself to robotic automation and we are thrilled at how quickly we have been able to see tangible results.”

Shaun Williamson
Senior Product Manager
Department of Work and Pensions

Everest 2018

‘RPA Technology Leader’ & ‘Star Performer’, “Everest Group PEAK Matrix”, Q1 2018

Forrester 2018

‘RPA industry leader’,“Forrester Wave™ Robotic Process Automation”, Q2 2018

HfS 2017

HfS 2017 RPA Blueprint

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